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Wondering if I am doing an ok job as a reporting officer. 

Wondering if and how I can do more and how else I should handle this one particular staff, who is also bringing some amount of headache for my own boss. 

It's my first time dealing with this situation. He has seen more through the course of his work life....while he also finds this situation not ideal, at least it is not anything too egregious. 

I had a chat with him a few weeks back. We agreed that while we can show compassion and accord more flexibility to this staff, we need to also ensure work responsibilities get fulfilled, and we need to properly document our chats/counselling sessions/instruction emails with this staff. 

I'm still learning....

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