Groping in the Dark

Caught in a strange situation where even my vendor "complained" to me about my staff. Spent half an hour talking to him while I was making my way home from work earlier this evening.

Not quite sure how to handle this hmm.

So now I have overseas people hinting to me that maybe she should not be so hot-headed and speak so freely. I have internal team-mates who have casually mentioned to me that she maybe should keep a rein on her emotions. And now I have a vendor who is giving me feedback that they are trying hard but are somewhat exasperated with her.


She was hired to get the job done for me, not to add onto my burden of dealing with these people-to-people relationships.....

How to manage this?

I'm new to this. Never quite experienced this before.
Groping in the dark somewhat. Trying to learn from all this at the same time....