My colleague and I had a Skype call yesterday with our Malaysian counterparts. The call was initiated by them as they wanted to find out some things from us.
The Chinese lady leading the call on the other end is quite a straight person. No nonsense. Policy-abiding type. She had 3 other colleagues with her. I was leading the call on my end, with only one other colleague with me.
So the lady tried to engage me in some small talk first before diving into the proper discussion. I'm all for making people feel at ease and setting a friendly atmosphere to the call...But, I don't wish to engage in forced small talk longer than necessary. It was a painful attempt by that lady yesterday...While I appreciate her effort, I think we'd all be better off if we limited that exchange. My colleague was grimacing and rolling her eyes at me.
It started simply enough with the usual pleasantries.
She: Hi Michelle! How have you been? It's been awhile (since we last caught up)
Me: Hi YL! Good good. Things have been ok on our end. And yourself?
She: Oh the same. You know lah.
Then it started getting weird. To me, we should have introduced our teams/colleagues to each other at this point and then gone into the discussion proper....but she apparently didn't think so...
She: So.....so......What's your working hours like? What time do you guys end the workday?
Me: Oh erm...6pm is the official knock-off time.
Then it started getting draggy too....
She: Oh so what's the unofficial knock-off time?
Me: Some people stay abit longer if they need to clear their stuff.
She: So what time do you guys get off work usually?
My colleague grimaced and rolled her eyes at me.
Me: I used to OT from time to time but with kids these days I try to knock off on time everyday.
She: Oh hahahaha.
Me: *awkward laughter*
And it went on for a few more sentences before I decided to kill the awkwardness and asked her what they wanted to check with us.
That is not how you do small talk and engage in pleasantries....
Nope...that was pretty awkward. :)