Tuesday, November 08, 2016

WHY WHY and....WHY?

All because one Christian name was left out during an airplane ticket booking. I've had to spend a good 1.5 to 2 hours this afternoon trying to solve the issue. 觉得挺无奈....

I had to speak to call centre staff based in India and Hong Kong. Send emails to people based in SG and in HK. And incur a charge of USD$50 just to get the name amended.

Like pssshhawww.
What a waste of time and money (stupid admin fee and stupid IDD charges).

Sigh...but it's for my parents...so I shall not complain anymore.....

The issue is still not a 100% resolved. I still need to wait for SQ to get back to me with a confirmation.

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