Be patient when dealing with some junior staff. While they may be older than you in age, you are much more senior in designation. Due to age and a certain mindset hat has been honed over many years, some may be more stubborn or have a "fixed" way of doing things or have a certain "attitude".
Be patient.
Be mindful.
Be aware.
Be respectful.
But.
Still BE FIRM and assertive when needed.
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Trying my best not to flare up at a certain older staff member who tests my patience from time to time. I admit that I do have some bias against her. I am aware, which is why I am consciously working on it. I am also conscious of it when I am dealing with her and will remind myself.
Also trying to come to terms with it that....some time in the next 6 months...she will be reporting to me when I take on another portfolio within the team....
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