In Michelle's Dictionary

A mess
...is when people who are supposed to make decisions do not make them.

A confusion
...is when people who are supposed to say more say too little.

A misunderstanding
...is when people who are supposed to say less say too much more.

A frustration
...is when people who are supposed to change things cannot.

A delusion
...is when people who are supposed to see choose not to see.

A chaos
...is when people who are supposed to adhere do not instead.